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Company Profile

SBI Staff & Management

PT. Sumber Bakat Insani (SBI) was founded in 1996 and is a leading Indonesian company specializing in recruiting and placing seafarers for cruise ships. With a strong commitment to excellence and extensive experience, SBI offers high-quality crewmembers for renowned cruise lines such as Holland America Line and Seabourn Cruise.

SBI's services include comprehensive crew recruitment, efficient document processing, thorough medical examinations, and seamless pre-departure preparations. Leveraging the latest information technology, SBI ensures prompt deployment and a smooth process for both clients and crewmembers.

The company holds several certifications, including ISO 9001:2015 and Maritime Labour Convention 2006, demonstrating its commitment to quality management practices and seafarer welfare. Additionally, SBI is recognized by the US Embassy for online visa application processes, emphasizing its adherence to international standards and best practices.

PT SBI Quality Policy

PT SBI's Quality Policy focuses on:
  1. Customer Satisfaction: Meeting unique needs and exceeding expectations.
  2. Compliance and Ethics: Strict adherence to regulations and ethical standards.
  3. Continuous Improvement: Actively seeking feedback and enhancing processes.
  4. Employee Development: Investing in training and fostering a collaborative environment.
  5. Transparency and Communication: Open communication with all stakeholders.

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