Last updated 1 month ago
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Job Description
Guest Service Associate
Requirements
- Associate's degree
- Bachelor’s
Degree
- College
or University degree or equivalent experience in hospitality management,
business administration or a related field. International equivalent
suffices.
- Marlins
Score 90 or above. A valid STCW certificate.
- Minimum
2 years' work experience within a Front Office Operation/Hospitality
Environment in a 4 star or above hotel/resort or cruise/passenger vessel
or a minimum of two years’ work experience in a reputable call center or
reservations agency.
- Able
to work well with both shipboard and corporate personnel. Being open
minded, flexible, and able to handle constantly changing priorities.
Ability to multi-task and evidence of strong organizational skills. A
genuine interest in working with and helping guests and the ability to
handle complaints and deal effectively with difficult situations. Must be
able to work nightshifts for designated periods.
- Working knowledge of computers and the ability to navigate within a variety of software programs such as but not limited to Excel, Word, and PowerPoint.
Required Documents
- Curriculum Vitae.
Guest Service Associate
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